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School, Staff and Student Support

Our Building Technology Support Specialists facilitate a well-organized, smoothly functioning environment in which students and staff can take full advantage of technology as an instructional and productivity tool. They each support an average of 1000 students, 200 staff, and 500 laptops/ desktops.  Technicians provide first level support for classroom and administrative computer hardware, software, network, and audio visual.

Tony Wickland
Desktop Support Manager
Phone: (847) 540-3402
 
Technology Support Specialist (MSS, IF)
Phone: (847) 540-2714
Technology Support Specialist (LZHS)
Phone: (847) 540-4208
 
 
 
Technology Support Specialist (MSN, SL)
Phone: (847) 719-3375
Technology Support Specialist (MW, SA, SP)
Phone: (847) 540-3405
 

Apple Technology Support Specialists

Our Apple Specialists and iAgents (student workers) support students, teachers and 4000+ iPads grades six through twelve as well as classroom iPads at the elementary level.

Students can get 24x7 assistance with their device through the on-line iAgent Help Desk or in person at the Tech Office at the High School (Monday Morning late start and every day through all lunch periods) or through appointments at the Tech Office at Middle School North and Middle School South.

 
Apple Technology Support Specialist (MSN, LZHS)
Phone: (847) 540-4207
 
High School iAgents
(High School student workers)

 

Data Center

Our Data Center professionals are responsible for the district server infrastructure and data centers. This includes managing the Mobile Learning (iPad) Initiative's support team including Apple Technology Support Specialists and iAgents.

 

 

Systems Manager

 

Network and Telecommunications

Our Network and Telecommunications professionals are responsible for planning, managing, oversight, and support of all aspects of the district's network LAN, WAN, and wireless infrastructure, telecommunications, and classroom AV technology.

Network Manager
Phone: (847) 540-3404
Network Engineer
Phone: (847) 540-3418
 

 

Enterprise Systems and Data Management

Our Enterprise Systems and Data Management professionals are responsible for the accuracy, integrity, security, scalability, and performance of our enterprise systems and our data.  They also provide day to day operational support to various departments.

 
Developer and Enterprise
System Database Admin
Phone: (847) 540-3401
Software Application
Support Specialist
Phone: (847) 540-3408
 
 
 
 
 
 
 
 

 

Mobile Learning Initiative
iAgent Help Desk2

Technology Services News

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Forward95 - Please Join Us for Community Engagement Forward95 is a community engagement and strategic planning initiative. Community engagement sessions will be in September and October.
 
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District Provides At Home Filtering for iPads Effective August 15th, 2016, the district will provide at home filtering through Securly for district issued iPads.
 

Administration

Director of Technology

Help Desk

Administrative Assistant
and Help Desk
Phone: (847) 540-3400

 

 
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